Webvision Cloud works across a range of current – and legacy – browsers and devices.

    Strategy

    Abacus e-Media constantly monitors browser statistics using Google Analytics across its client base, as well as worldwide trends.

    Where desktop browsers drop below 1% of visitors, they are assessed and usually removed from the list of supported browsers.

    For phones and tablets, suppport is based on the operating system version and the standard browser install. The latest 2 versions are supported.

    Where browsers – such as Chrome – are in continous development, Webvision Cloud supports the latest stable release.

    Webvision Cloud will work on other operating systems not listed, but Abacus has not performed rigorous testing across any browser or OS not listed.

    Graceful degrade

    Old versions of Internet Explorer will have a ‘browser not supported’ message across the top of the site. The site will be rendered without CSS.

    Desktop – supported browsers

    BrowserOSVersions
    Internet Explorer

    Windows 10

    v11 - Partial support. Sites will work, but expect small rendering issues.
    As from July 2021 - some new features will not be fully supported in IE 11.

    Microsoft have announced that IE11 will no longer be supported from June 2022.


    Edge Windows 10 Latest stable release
    Chrome

    Windows 10

    MacOS – Mojave

    MacOS – Catalina

    Latest stable release
    Firefox

    Windows 10

    MacOS – Mojave

    MacOS – Catalina

    Latest stable release
    Safari

    MacOS – Mojave

    MacOS – Catalina

    Latest stable release

    Tablet and mobile

    OSVersionStandard Browser
    iOS

    v13

    v14

    viPad OS

    Safari

     

    Android

    8.x

    9.x

    10.x

    Chrome

    Email newsletters

    Email newsletters are tested on the following email clients and operating systems. Email clients vary so much in their support and display of HTML, that a degree of leeway in layout is accepted.

    Email ClientOSVersion
    Outlook

    Windows 10

    2016

    Outlook.com

    n/a

    n/a
    Outlook App

    Android - 9.x

    Android - 10.x

    Android - 11.x

     

     

    iOS v13

    iOS v14

    n/a
    Gmail.com n/a n/a
    Gmail App

    Android - 9.x

    Android - 10.x

    Android - 11.x

     

     

    n/a
    Apple Mail

    iOS v13

    iOS v14

    MacOS – Big Sur

    MacOS – Catalina

    n/a

    Back end platforms

    Given the nature of the back end platforms’ functionality, a minimum screen resolution of 1366 x 768px is recommended when working in Webvision and ADvance.