All Abacus policy articles
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Abacus policyAI Usage Terms for Webvision Cloud
Abacus uses Anthropic Claude and Amazon Titian to power Webvision Cloud’s AI tools.
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Abacus policy
EU VAT Changes - 1st July 2021
Changes to EU Value Added Tax (VAT) are coming to businesses selling goods to customers located in the EU. Find out what changes you might be required to undertake in ADvance here.
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Abacus policy
Royal Mail PAF End User Terms
Address look up functionality is provided under the following Royal Mail Group PAF© data solutions licence terms which all End Users are subject to: ROYAL MAIL GROUP – ADDRESS MANAGEMENT UNIT PAF® DATA SOLUTIONS PROVIDER LICENCE End User Terms 1. End Users’ permitted use of ...
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Abacus policy
No VAT on e-publications from 1st May 2020
Zero rates of VAT will now apply to some e-publications from 1st May. Find out what changes you might be required to undertake in ADvance here.
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Abacus policy
Optimise your site for Covid-19 traffic peaks
As business moves fully into a ‘working from home mode’ and your users seek vital information on their sectors and professions, we are seeing unprecedented traffic spikes on some Webvision Cloud sites. During this period of exceptional and varied traffic activity on your websites it’s more important than ever that ...
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Abacus policy
Abacus business continuity plan
Inline CSS Jump links Aim To define the core functions of the Abacus business; To identify what services these functions are dependent on; To identify the owners and primary service and a plan to engage the alternatives should the services cease functioning; To identify ...
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Abacus policy
Coronavirus (COVID-19) update
The potential impact of a local or company-wide shut-down is obviously large so we are reviewing our Business Continuity Plan.
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Abacus policy
Complaints Policy
Abacus may receive complaints from customers in writing, by email, via our website, over the phone or face to face; in each case the Abacus employee that received the complaint should complete a customer complaint form and send to the Compliance Officer / pso@abacusemedia.com . Upon receipt of the ...
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Abacus policy
Abacus Information Security and Technology Policy
Purpose This document sets out the Abacus Information Security and Technology Policy. It should be read in conjunction with the Data Protection Policy and the Abacus Employee Handbook. Scope IT Communications and data handling are key parts of our business, it is therefore critical that both employees ...
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Abacus policy
Equal Opportunity Policy
Introduction Abacus Software Ltd, trading as Abacus is committed to being an equal opportunity employer and to ensuring that all employees, job applicants, customers/ clients and other people with whom we deal are treated fairly and are not subjected to unfair or unlawful discrimination. Policy Statement This ...
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Abacus policy
Website user account lock-out
We have added a mechanism to lock out website front-end users so that by default, they will not be able to log in after a number of consecutive incorrect passwords over a period of time.
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Abacus policy
System email setup
The purpose of this document is to advise and enable Abacus clients to send mail correctly from our SaaS platforms. This covers the DKIM, DMARC and SPF DNS settings.
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Abacus policy
Guidance on logging JIRA tickets
The answer to your question should already be in the Help Centre! But in case it is not, nominated people within your organisation will have access to our cloud Jira system and be able to raise tickets.
