All ADvance customer data management articles – Page 5
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User guides
Allow print-only subscribers to access website content by qualifying them for the online product
If an online product is being used to grant access to website articles, the following steps will tell you how you can temporarily open up a qualification of the product to print-only subscribers so that they can access online articles.
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How-to guides
Configuration and management of continuous payments
A detailed explanation of Continuous Payment orders in ADvance and the functionality built around them.
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User guides
Google Ad Manager (GAM) set-up guide
Webvision Cloud websites include defined positions which can be populated with advertising served using Google Ad Manager. This guide describes how to control the content for these positions.
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User guides
Covid-19 strategy for print edition interruptions
As Covid-19 increasingly impinges on the ability to produce and distribute physical content, it may be necessary to consider alternative models while the emergency continues.
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User guides
Use digital engagement to keep your sector moving
Driven by the Covid-19 emergency, we are witnessing a paradigm shift in the way that people and businesses need to work.
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User guides
Target recipients receiving magazines at their company address
This document explains how to obtain a count of print recipients receiving copies at a ‘Company address’ as opposed to a ‘Personal address’ using a BI query.
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User guides
Minimise the impact of coronavirus on your business
Some helpful suggestions on how to mitigate and minimise the impact on your subscribers and business.
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Release notes
ADvance release notes – March 2020
Grace end date in BI, Party Deletion Sync, application improvements, and fixes
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User guides
A guide to corporate subscriptions and self-service
This set of guides shows how you can benefit from corporate subscriptions and the self-service module.
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User guides
Understanding the details in ADvance reports
There are a number of pre-defined, templated reports which can be run in the ADvance system to complement the bespoke reporting capabilities available through Business Intelligence filters.
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Release notes
ADvance release notes January 2020 – v1.3.18
User account lock-out, Jellyfish publisher payment method, application improvements, and fixes
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Abacus policy
Website user account lock-out
We have added a mechanism to lock out website front-end users so that by default, they will not be able to log in after a number of consecutive incorrect passwords over a period of time.
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User guides
Lapsed time period settings and subscriptions
This document details how lapsed time period settings affect new and renewal subscriptions
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User guides
Ticketing module
The ticketing module offers a complete end-to-end historical trail of any request raised by your customers or any tasks that your team needs to follow up on internally. The requests can be manual, e.g. chasing a party, or automatic, e.g. a user asking for their deletion via the Webvision Cloud ...
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User guides
Tickets reporting
This dashboard provides your team with visibility of which tickets are assigned to them and which are the urgent tickets that need to be followed upon.
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User guides
GDPR Dashboard & Ticketing module
The GDPR dashboard gives you visibility over the various flows of user data collected via capture forms and attributes. This includes personally identifiable information and data protection settings.
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Abacus policy
Have you implemented a good security policy?
Advisory material on password policy and general security best practices.
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User guides
What is a GUID?
ADvance has limited support for GUIDs: users can be automatically allocated a GUID on registration.
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How-to guides
How to set up a promotional code for your subscriptions page
Create promotional codes that can be entered by customers to direct them to promotional offers.
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Abacus policy
Enhance your customers experience with these optional platform features
Below is a complete list of all add-on features that the Abacus platform offers.
