All ADvance customer data management articles – Page 5
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User guides
Covid-19 strategy for print edition interruptions
As Covid-19 increasingly impinges on the ability to produce and distribute physical content, it may be necessary to consider alternative models while the emergency continues.
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User guides
Use digital engagement to keep your sector moving
Driven by the Covid-19 emergency, we are witnessing a paradigm shift in the way that people and businesses need to work.
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User guides
Target recipients receiving magazines at their company address
This document explains how to obtain a count of print recipients receiving copies at a ‘Company address’ as opposed to a ‘Personal address’ using a BI query.
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User guides
Minimise the impact of coronavirus on your business
Some helpful suggestions on how to mitigate and minimise the impact on your subscribers and business.
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Release notes
ADvance release notes – March 2020
Grace end date in BI, Party Deletion Sync, application improvements, and fixes
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User guides
A guide to corporate subscriptions and self-service
This set of guides shows how you can benefit from corporate subscriptions and the self-service module.
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User guides
Understanding the details in ADvance reports
There are a number of pre-defined, templated reports which can be run in the ADvance system to complement the bespoke reporting capabilities available through Business Intelligence filters.
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Release notes
ADvance release notes January 2020 – v1.3.18
User account lock-out, Jellyfish publisher payment method, application improvements, and fixes
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Abacus policy
Website user account lock-out
We have added a mechanism to lock out website front-end users so that by default, they will not be able to log in after a number of consecutive incorrect passwords over a period of time.
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User guides
Lapsed time period settings and subscriptions
This document details how lapsed time period settings affect new and renewal subscriptions
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User guides
Tickets reporting
This dashboard provides your team with visibility of which tickets are assigned to them and which are the urgent tickets that need to be followed upon.
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User guides
Ticketing module
The ticketing module offers a complete end-to-end historical trail of any request raised by your customers or any tasks that your team needs to follow up on internally. The requests can be manual, e.g. chasing a party, or automatic, e.g. a user asking for their deletion via the Webvision Cloud ...
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User guides
GDPR Dashboard & Ticketing module
The GDPR dashboard gives you visibility over the various flows of user data collected via capture forms and attributes. This includes personally identifiable information and data protection settings.
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Abacus policy
Have you implemented a good security policy?
Advisory material on password policy and general security best practices.
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User guides
What is a GUID?
ADvance has limited support for GUIDs: users can be automatically allocated a GUID on registration.
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How-to guides
How to set up a promotional code for your subscriptions page
Create promotional codes that can be entered by customers to direct them to promotional offers.
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Abacus policy
Enhance your customers experience with these optional platform features
Below is a complete list of all add-on features that the Abacus platform offers.
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Release notes
ADvance release notes October 2019 – v1.3.17
3D Secure configuration switch, performance optimisations, bug fixes and small improvements
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Release notesADvance release notes September 2019 – v1.3.16
3DS, BI usage types for Webvision Cloud and auto-segmentation
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User guides
How to define the default delivery country for the front-end offer page
There are two methods for defining the default country: add-on Automatic GeoLocation and out-of-the-box ADvance UX configuration .
