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  • HOWTO_set-up
    User guides

    Hosted sites and assets

    Webvision Cloud now supports the ability to upload and host separate web pages and assets in a sub-domain of your site. This can be used for hosting special marketing or landing pages that can’t be created within the Webvision UI.

  • HOWTO_ecommerce
    User guides

    Sending Metadata from ADvance to Stripe

    With some additional configuration, metadata from ADvance such as the brand or product associated with the transaction can be sent to Stripe to support your reporting activities. This allows you to easily identify all of your payments in your Stripe portal and see how much revenue is generated by brand. ...

  • newsletters
    User guides

    ADvance Frontend Newsletter Unsubscribe

    The ADvance One-Click Newsletter Unsubscribe Handler lets you generate an unsubscribe link that can update a party record’s newsletter or email DPA preferences straight away. These can be added to email templates to provide different unsubscribe options to the user receiving a newsletter or marketing email.

  • HOWTO_email
    User guides

    Personalise subscriber campaign emails with dynamic variables

    Want to use dynamic fields from ADvance within subscriber campaigns and renewal emails? We’ve created a comprehensive list with all of the variables that can be used in Subscriber Campaigns.

  • HOWTO_default
    User guides

    How to update EU VAT rates

    This story details the steps involved in updating Sales Tax rates for EU orders.

  • HOWTO_site_ui
    User guides

    How to change the username on a party record

    Need to change the username of an existing party record? This documentation quickly demonstrates how to change a party’s username and add a new contact email address.

  • HOWTO_email
    User guides

    Understanding the campaign monitor insights tab

    Guidance on campaign monitor insight statistics and steps you should take to prevent over-reporting or bloated insights.

  • HOWTO_ecommerce
    User guides

    How to create a fixed price subscription regardless of regional tax

    Product variants that have dynamic sales tax applied to them will charge a different amount of tax based on the address of the user. This documentation explains how to set either a fixed gross amount or a fixed net amount when creating a variant with dynamic tax.

  • Personal order how to index image
    User guides

    How to process an order with an Invoice payment method

    How to process an Invoice order in the backend and send this to the customer.

  • HOWTO_set-up
    User guides

    E-Commerce Platforms

    List of all payment portals that can be integrated with Webvision Cloud and supported features.

  • BI_image3@2x-8
    User guides

    Web Activity - Action types explained

    Descriptions of the different action types recorded under Web Activity.

  • Understanding the Renewal Expiry Reports
    User guides

    EU VAT Reporting

    VAT reporting is required if a product is consumed within the EU for either print or online subscriptions. To provide the required information from ADvance you can run the Bank Transaction Detail report.

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    User guides

    Campaign Monitor - Latest Updates

    This page contains updates directly from Campaign Monitor (CM) that Abacus users should be aware of. For a round-up of everything recently launched on Campaign Monitor, see What’s New in Campaign Monitor. See Campaign Monitor’s Help Site for documentation on Campaign Monitor. Please also see Campaign Monitor’s Status Page ...

  • index-image_idea
    User guides

    ADvance Training Modules

    If you would like some training on ADvance, this story contains a list of all the ADvance training modules available along with information on how long each takes. Please speak to your account director if you are interested in scheduling a training session.

  • Understanding_ BI
    User guides

    My Insights Dashboard

    My Insights is a series of interactive visual reports that focus on key areas of your user data presented with graphs and trends. It can be accessed on the ADvance dashboard page and reports on your Website Registrations, Live Subscribers, Orders, and Payments. 

  • BI_Index-Image
    User guides

    BI Library - Overview

    The BI Library (BIL) is a group of core BI filters that we have identified as helpful for standard selections that are often requested. These include both base BI queries and system BI queries.

  • BI_Index-Image
    User guides

    BI Library - Live

    This library of BI queries is based on live data sources such as live orders and subscribers. These queries can be modified by selecting ‘SAVE AS’ on the top right-hand side.

  • BI_Index-Image
    User guides

    BI Library - Lists

    This library of system queries has been chosen to enable you to access information from the database that is not accessible to the standard BI tool. These system queries cannot be copied or modified.

  • BI_Index-Image
    User guides

    BI Library - Lapsed

    This library of BI queries is based on lapsed data sources such as orders and subscribers. These queries can be modified by selecting ‘SAVE AS’ on the top right-hand side.