All User guides articles – Page 5
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User guidesTarget individual SPIN blocks with IDs and classes
Get more control over individual SPIN blocks with an ID or a class. Use this to add styling, or even attach event tracking through Google Tag Manager.
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User guidesCountry of Primary Use
This documentation explains the ‘Country of Primary Use’ dropdown.
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User guides
Lapsed time period settings and subscriptions
This document details how lapsed time period settings affect new and renewal subscriptions
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User guides
How to add multiple subscription quantities
Learn how to configure your product offers so that multiple subscription packages can be ordered at the same time.
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User guides
Direct debits and continuous credit card orders: The dos and don’ts
Troubleshooting information on common activities associated with DDs and CCCs.
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User guides
Webvision story editor – troubleshooting
This page contains information on what to do if specific editor problems occur.
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User guides
Tickets reporting
This dashboard provides your team with visibility of which tickets are assigned to them and which are the urgent tickets that need to be followed upon.
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User guides
Ticketing module
The ticketing module offers a complete end-to-end historical trail of any request raised by your customers or any tasks that your team needs to follow up on internally. The requests can be manual, e.g. chasing a party, or automatic, e.g. a user asking for their deletion via the Webvision Cloud ...
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User guides
GDPR Dashboard & Ticketing module
The GDPR dashboard gives you visibility over the various flows of user data collected via capture forms and attributes. This includes personally identifiable information and data protection settings.
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User guides
Subscriber campaigns – known issues / limitations
This document lists known issues and limitations in renewal campaigns.
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User guidesHow to implement messaging for users who get access via corporate orders and IP recognition
Where Webvision Cloud sites have been set up to grant access based on corporate orders that recognise IP addresses, the site can be configured to display messages specific to those users.
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User guidesStripe payment integration
Apart from the Mastercard Payment Gateway Service (MPGS) and Worldpay, we now have Stripe support for subscription payment processing. Amongst other things, Stripe integration boasts a fast and transparent onboarding, 3DS v.2 security and support for UK and overseas acquirers. https://stripe.com
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User guides
Story formats – what do they do?
Every story added to Webvision must be associated with a particular format. Story formats can determine the behaviour or display of the content.
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User guides
Restrict comment submission to a selected user group
Our Webvision Cloud clients can benefit from the ability to control which logged-in users are allowed to post comments on stories.
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User guides
Using text editor SPIN blocks to create promos
Create rich content from SPIN using the power of the Webvision story editor.
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User guides
What is a GUID?
ADvance has limited support for GUIDs: users can be automatically allocated a GUID on registration.
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User guidesGDPR and Corporate Self-Service
Corporate self-service necessarily collects information about subscription recipients such as delivery address (which could be a home address), you may wish to advise users of corporate self-service about this. This can be done by updating the corporate self-service text assets. We have documented where in the flow this ...
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User guides
European copyright law: How to opt in your website text and image snippets
Changes to European copyright law can affect how your site appears in search results in different European countries. Find out how you can control the information shown.
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User guides
Using special story formats to promote and link to URLs
There are two special formats that allow you to make use of the many layout and ordering options available in Webvision Cloud to promote pages on your website or content on other websites. Wherever they appear on the site, rather than linking through to the article page, the title, description ...
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User guides
Allow users to close marketing messages
Add a close button to site messages and control when it next shows to a user.
