All User guides articles – Page 5
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User guides
Corporate Subs: Company validation
The purpose of person to company association is to support filtering by validated/non-validated/rejected people at a company level i.e. to allow or deny access to content, download reports, etc.
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User guides
Corporate Subs: Self-service pages, web activation and text assets
This document describes the various corporate self-service pages, uploading bulk recipients, the web activation flow and corporate self-service text assets.
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User guides
Corporate Subs: Accessing the corporate self-service module
Allow your customers to manage subscription allocations themselves, helping them to maximise their value.
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User guidesGive your messaging the personal touch by adding the user’s name
Increase the success of your marketing campaigns and improve connection with the user by adding their name. Displaying the user’s name will deepen their relationship with your brand and adds a human side to your marketing.
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User guides
Understanding the details in ADvance reports
There are a number of pre-defined, templated reports which can be run in the ADvance system to complement the bespoke reporting capabilities available through Business Intelligence filters.
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User guidesTarget individual SPIN blocks with IDs and classes
Get more control over individual SPIN blocks with an ID or a class. Use this to add styling, or even attach event tracking through Google Tag Manager.
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User guidesCountry of Primary Use
This documentation explains the ‘Country of Primary Use’ dropdown.
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User guides
Lapsed time period settings and subscriptions
This document details how lapsed time period settings affect new and renewal subscriptions
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User guides
Direct debits and continuous credit card orders: The dos and don’ts
Troubleshooting information on common activities associated with DDs and CCCs.
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User guides
Webvision story editor – troubleshooting
This page contains information on what to do if specific editor problems occur.
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User guides
Tickets reporting
This dashboard provides your team with visibility of which tickets are assigned to them and which are the urgent tickets that need to be followed upon.
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User guides
Ticketing module
The ticketing module offers a complete end-to-end historical trail of any request raised by your customers or any tasks that your team needs to follow up on internally. The requests can be manual, e.g. chasing a party, or automatic, e.g. a user asking for their deletion via the Webvision Cloud ...
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User guides
GDPR Dashboard & Ticketing module
The GDPR dashboard gives you visibility over the various flows of user data collected via capture forms and attributes. This includes personally identifiable information and data protection settings.
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User guides
Subscriber campaigns – known issues / limitations
This document lists known issues and limitations in renewal campaigns.
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User guidesHow to implement messaging for users who get access via corporate orders and IP recognition
Where Webvision Cloud sites have been set up to grant access based on corporate orders that recognise IP addresses, the site can be configured to display messages specific to those users.
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User guidesStripe payment integration
Apart from the Mastercard Payment Gateway Service (MPGS) and Worldpay, we now have Stripe support for subscription payment processing. Amongst other things, Stripe integration boasts a fast and transparent onboarding, 3DS v.2 security and support for UK and overseas acquirers. https://stripe.com
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User guides
Story formats – what do they do?
Every story added to Webvision must be associated with a particular format. Story formats can determine the behaviour or display of the content.
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User guides
Restrict comment submission to a selected user group
Our Webvision Cloud clients can benefit from the ability to control which logged-in users are allowed to post comments on stories.
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User guides
Using text editor SPIN blocks to create promos
Create rich content from SPIN using the power of the Webvision story editor.
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User guides
What is a GUID?
ADvance has limited support for GUIDs: users can be automatically allocated a GUID on registration.
