All User guides articles – Page 2

  • HOWTO_ecommerce
    User guides

    How to create a fixed price subscription regardless of regional tax

    Product variants that have dynamic sales tax applied to them will charge a different amount of tax based on the address of the user. This documentation explains how to set either a fixed gross amount or a fixed net amount when creating a variant with dynamic tax.

  • Personal order how to index image
    User guides

    How to process an order with an Invoice payment method

    How to process an Invoice order in the backend and send this to the customer.

  • HOWTO_set-up
    User guides

    E-Commerce Platforms

    List of all payment portals that can be integrated with Webvision Cloud and supported features.

  • BI_image3@2x-8
    User guides

    Web Activity - Action types explained

    Descriptions of the different action types recorded under Web Activity.

  • Understanding the Renewal Expiry Reports
    User guides

    EU VAT Reporting

    VAT reporting is required if a product is consumed within the EU for either print or online subscriptions. To provide the required information from ADvance you can run the Bank Transaction Detail report.

  • Picture1-9900000000079e3c
    User guides

    Campaign Monitor - Latest Updates

    This page contains updates directly from Campaign Monitor (CM) that Abacus users should be aware of. For a round-up of everything recently launched on Campaign Monitor, see What’s New in Campaign Monitor. See Campaign Monitor’s Help Site for documentation on Campaign Monitor. Please also see Campaign Monitor’s Status Page ...

  • index-image_idea
    User guides

    ADvance Training Modules

    If you would like some training on ADvance, this story contains a list of all the ADvance training modules available along with information on how long each takes. Please speak to your account director if you are interested in scheduling a training session.

  • Understanding_ BI
    User guides

    My Insights Dashboard

    My Insights is a series of interactive visual reports that focus on key areas of your user data presented with graphs and trends. It can be accessed on the ADvance dashboard page and reports on your Website Registrations, Live Subscribers, Orders, Payments and Card Transactions with an export table. 

  • BI_Index-Image
    User guides

    BI Library - Lapsed

    This library of BI queries is based on lapsed data sources such as orders and subscribers. These queries can be modified by selecting ‘SAVE AS’ on the top right-hand side.

  • BI_Index-Image
    User guides

    BI Library - Overview

    The BI Library (BIL) is a group of core BI filters that we have identified as helpful for standard selections that are often requested. These include both base BI queries and system BI queries.

  • BI_Index-Image
    User guides

    BI Library - Live

    This library of BI queries is based on live data sources such as live orders and subscribers. These queries can be modified by selecting ‘SAVE AS’ on the top right-hand side.

  • BI_Index-Image
    User guides

    BI Library - Lists

    This library of system queries has been chosen to enable you to access information from the database that is not accessible to the standard BI tool. These system queries cannot be copied or modified.

  • User guides

    Abacus Identity Server - Single Sign-On (SSO)

    Abacus Identity Server provides the ability to effortlessly integrate your non-Abacus frontend platforms with Abacus ADvance, providing centralised user identity management and credential authentication functions.

  • BI_Index-Image
    User guides

    BI Library - Renewals

    This library of BI queries is based on subscriber campaign data sources. Some of these queries can be modified by selecting ‘SAVE AS’ on the top right-hand side, however some of the queries are system queries that provide information not accessible in the standard BI tool and cannot be copied ...

  • HOWTO_site_ui
    User guides

    Subscriber Campaign Statistics

    The subscriber campaign pages can provide insight into the number of parties your campaign has reached and the percentage of renewals created. This documentation explains the logic used for each column.

  • Gating models
    User guides

    Qualification types output in the datalayer

    When a user accesses your website either as an anonymous user (not logged in) or as a registered authenticated user (logged in), the qualification type is output in the datalayer. This documentation provides a description of each qualification type.

  • User guides

    Stripe Payment Gateway Setup FAQs

    This provides more detailed information on some questions that may arise when moving to the Stripe payment gateway.

  • User guides

    Campaign Monitor Integration - Version 4 (Released Q1 2021)

    This version includes the ability to use segments instead of lists, which can reduce costs. It also includes a new method for handling unsubscribe options.

  • newsletters
    User guides

    Campaign Monitor - Subscribe to one or more recurring ‘newsletters’

    This documentation will go through the different ways in which a frontend user can subscribe to one or more newsletters.

  • newsletters
    User guides

    Campaign Monitor - Master Mailing List

    This documentation explains how parties from ADvance are synced to the Campaign Monitor Master Mailing List, explaining how newsletter subscribes and unsubscribed are handled, and what happens when a user re-opts after unsubscribing in the past.